At the open space conference Work Is Play 2014 at Schelle (Antwerpen), Belgium, I present a session on customer experience: tell your product development story as a kind of Hero Quest: Reading Time: < 1 minute Workshop "The Drama Game" at #WisP14, Belgium, 2014. “The Drama Game” is a Story Telling Game to identify stakeholders behaviours and hidden expectations. Playing the game in retrospectives creates shared understandings of events and incidents in the Product Development Life Cycle. See more
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