This page was exported from Plays-In-Business [ https://www.plays-in-business.com ] Export date:Fri Mar 29 1:50:43 2024 / +0000 GMT ___________________________________________________ Title: Callcenter/Fulfillment - SW Quality Management & Assurance --------------------------------------------------- Project ID:2067Project:Callcenter/Fulfillment - SW Quality Management & AssuranceTime03/2002 - 06/2002Abstract:Reading Time: < 1 minute Supporting the IT development projects in the business area of call center/fulfillment with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".Duration:03/2002 - 06/2002Role:Auditor, AssessorDescription:This project is a sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".On behalf of the CEO Person Transport of an internationally operating, German-based railway company, I supported the IT development project in the business area of call center/fulfillment.I supported the project by operational QM/QA activities (code & design reviews). On the CEO-level, I identified and reported possible improvements.QM Model applied:Tailoring of CMM, RUP, Use cases modelingSize:100 ppl.Industry:Logistics, Railway --------------------------------------------------- Images: --------------------------------------------------- Excerpt: Supporting the IT development projects in the business area of call center/fulfillment with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway". --------------------------------------------------- Post date: 2002-03-01 20:01:43 Post date GMT: 2002-03-01 20:01:43 Post modified date: 2021-01-10 17:29:24 Post modified date GMT: 2021-01-10 16:29:24 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com