This page was exported from Plays-In-Business [ https://www.plays-in-business.com ] Export date:Tue Dec 10 8:57:58 2024 / +0000 GMT ___________________________________________________ Title: Work Portfolio --------------------------------------------------- Work PortfolioI support teams in many different industries, .e.g.: Software Development, Automotive, Defense, Telecommunication, Aerospace/Avionics, Pharma, or Air Traffic Management— to name a few only. In these projects, I used several facilitation techniques like Agile, Games, LEGO Serious Play, or Innovation Games for example. Professional References (Download MS Word, PDF) Agile Coach / Scrum Master (Automotive) Agile Coach / Scrum Master (Automotive) Automotive, DevOps Agile Coach / Scrum Master (Automotive)Automotive, DevOpsReading Time: < 1 minuteA Fortune500 automotive OEM implements for a new ECU development project a mix of LeSS and SAFe practices as an agile working model. At the team level, I supported as Scrum Master a CI/Build pipeline team. At the project level, I was part of the projects Scrum Master community supporting the adaption of the framework. Scrum Master CI/Build Team (Automotive) Scrum Master CI/Build Team (Automotive) Automotive, DevOps Scrum Master CI/Build Team (Automotive)Automotive, DevOpsReading Time: < 1 minuteA Fortune500 automotive OEM implements for a new ECU development project a mix of LeSS and SAFe practices as an agile working model. At the team level, I supported as Scrum Master a CI/Build pipeline team. At the project level, I was part of the projects Scrum Master community supporting the adaption of the framework. Scrum Master/Agile Coach in an international Fortune 500 Food Retail Company. Scrum Master/Agile Coach in an international Fortune 500 Food Retail Company. Retail Scrum Master/Agile Coach in an international Fortune 500 Food Retail Company.RetailReading Time: 2 minutesThe client runs the technical IT Department for an international food retail company serving the procurement, sales, and logistics of all the supermarket shops in the EU. As Scrum Master/Agile coach, I was in charge of coaching and supporting two Scrum teams (9 respectively 16 people) in agile mindset and agile setup (Scrum, Kanban, or ScrumBan). This included: hosting and facilitating the Scrum events, coaching the team in Scrum (Scrum Guide 2020), agile estimation, user story slicing, etc. As part of the internal Coaching community (a pool of ca. 70 coaches), I collaborated with other teams and coaches as well. Scrum Master in Automotive Driver Assistance Systems Development Gallery Scrum Master in Automotive Driver Assistance Systems Development (Agile) SW-Development, Automotive, Embedded Syst.Eng Scrum Master in Automotive Driver Assistance Systems Development(Agile) SW-Development, Automotive, Embedded Syst.EngReading Time: < 1 minuteScrum Master in automotive driver assistance systems development. As a Scrum Master, I was in charge of coaching and supporting the scrum team (8 people, product owner included) in the agile mindset and Scrum setup. This included: hosting and facilitating the Scrum ceremonies, coaching the team in Scrum (Scrum Guide 2017), agile estimation, user story slicing, etc. As part of the Scrum Master team (4 SM), I coached also management and the organisation in pacing the agile transition. Executive Management Coaching in Software Process Improvement and Lean/Agile Principles Gallery Executive Management Coaching in Software Process Improvement and Lean/Agile Principles (Agile) SW-Development, Agile Transition / Org. Design, Automotive, Embedded Syst.Eng Executive Management Coaching in Software Process Improvement and Lean/Agile Principles(Agile) SW-Development, Agile Transition / Org. Design, Automotive, Embedded Syst.EngReading Time: < 1 minuteExecutive management coaching (head, upper, and middle management of SW department) and agile coaching on team level (2 feature teams, 2 traditional teams). Introducing agile mind-set and tools: system thinking, design thinking, value stream mapping, agile and lean SW development, agile values, Kanban, Scrum, introducing Lean Change Management. Product Development / Strategy-Workshop — Visioning The Future of After Sales (Automotive) Gallery Product Development / Strategy-Workshop — Visioning The Future of After Sales (Automotive) Agile Transition / Org. Design, LEGO Serious Play, Workshop Product Development / Strategy-Workshop — Visioning The Future of After Sales (Automotive)Agile Transition / Org. Design, LEGO Serious Play, WorkshopReading Time: < 1 minuteFor the After Sales Department of a German DAX500 automotive OEM, I designed and facilitated in 2016 a large group strategy workshop. Management, team, and project leader came together to envision future trends in "After Sale 2021". A visioning and brand building workshop with LEGO Serious Play. Levering Automotive Suppliers SQA Processes (ASPICE) Gallery Levering Automotive Suppliers SQA Processes (ASPICE) (Agile) SW-Development, Agile Transition / Org. Design, Automotive Levering Automotive Suppliers SQA Processes (ASPICE)(Agile) SW-Development, Agile Transition / Org. Design, AutomotiveReading Time: < 1 minuteLevering SW QA Processes of an automotive supplier to Automotive SPICE Level 2. I was in charge of leveraging the SW Quality Assurance processes (SUP.1) to Automotive SPICE Level 2, especially with the focus on software quality. A challenging objective: while in many areas of Automotive, SW development is a decent part of embedded systems development, it is relatively new for gears and transmission production. Product Owner Team Building Workshop Product Owner Team Building Workshop (Agile) SW-Development, LEGO Serious Play, Workshop Product Owner Team Building Workshop(Agile) SW-Development, LEGO Serious Play, WorkshopReading Time: 2 minutesFor a German IT service provider delivering IT workplace management solutions I designed and facilitated an internal team-building workshop for the Product Owner team to foster their interal collaboration. Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 2.0 Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 2.0 Agile Games / Gamification, Coaching Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 2.0Agile Games / Gamification, CoachingReading Time: < 1 minute"Product Owner Challenge" is an agile game played with Lego bricks I developed to demonstrate a waterfall-driven product development the agile mindset. Version 2.0 introduces agile sprint planning and user stories to the game. Agile Coaching Tools Development: "Team Charter Canvas" Agile Coaching Tools Development: "Team Charter Canvas" Agile Games / Gamification, Coaching Agile Coaching Tools Development: "Team Charter Canvas"Agile Games / Gamification, CoachingReading Time: < 1 minuteThe team charter canvas is a perfect tool to reflect in-depth about team values, norms, chartering, and team culture. Agile Coaching Tools Development: Agile Game “The Drama Game" 2.0 Agile Coaching Tools Development: Agile Game “The Drama Game" 2.0 Agile Games / Gamification, Coaching Agile Coaching Tools Development: Agile Game “The Drama Game" 2.0Agile Games / Gamification, CoachingReading Time: < 1 minute“The Drama Game” is a Story Telling Game to identify stakeholders' behaviours and hidden expectations. Playing the game in retrospectives creates a shared understanding of events and incidents that happened in the Product Development Life Cycle. Strategy Workshop "IT Governance & PMI certification" (Airline) Gallery Strategy Workshop "IT Governance & PMI certification" (Airline) Aerospace & Air Traffic Mgmt, Airline, LEGO Serious Play, Project Management, Workshop Strategy Workshop "IT Governance & PMI certification" (Airline)Aerospace & Air Traffic Mgmt, Airline, LEGO Serious Play, Project Management, WorkshopReading Time: 3 minutesFor the department "IT Project Management Office" of a German DAX500 airline, I designed and facilitated a strategy workshop "IT Governance & PMI certification" for 70 IT project managers. The aim of the workshop was to identify ways of creating commitment to adopt the new organsiational PMI certification program, and to define next steps to support the implementational PMI program rollout. A visioning and brand building workshop with LEGO Serious Play. Team Building Workshop (Agile SW Dev) Gallery Team Building Workshop (Agile SW Dev) (Agile) SW-Development, LEGO Serious Play, Workshop Team Building Workshop (Agile SW Dev)(Agile) SW-Development, LEGO Serious Play, WorkshopReading Time: 2 minutesFor an agile software company, I designed and facilitated an internal team-building workshop to bolster up the internal power of the dev team members again: "Identify your own team power & your power team". A visioning and brand building workshop with LEGO Serious Play. Product Development / Strategy Workshop (Automotive) Gallery Product Development / Strategy Workshop (Automotive) Automotive, LEGO Serious Play, Workshop Product Development / Strategy Workshop (Automotive)Automotive, LEGO Serious Play, WorkshopReading Time: 2 minutesFacilitating a LEGO Serious Play workshop: international sales directors of an automotive supplier came together with upper management to discuss how to achieve new business goals for 2014/2015. Temenos Workshop — Jax2014 Temenos Workshop — Jax2014 Coaching, Workshop Temenos Workshop — Jax2014Coaching, WorkshopReading Time: < 1 minuteTemenos is an experience based workshop format for people interested in personal growth, strength, and authentic relationship with others. At the Jax2014 conference Olaf Lewitz and Christine Neidhardt ran a Temenos workshop with 275 ppl. supported by several co-facilitators. Strategy Workshop Consumer Health Regulatory Affairs (Pharma) Gallery Strategy Workshop Consumer Health Regulatory Affairs (Pharma) LEGO Serious Play, Pharma, Workshop Strategy Workshop Consumer Health Regulatory Affairs (Pharma)LEGO Serious Play, Pharma, WorkshopReading Time: 2 minutesFor a German DAX 500 Pharma company, I designed and facilitated a strategy workshop on consumer health regulatory affairs. After merging all national-wide consumer health regularly affairs departments to one corporate-wide department new ways of collaboration had to be identified. A visioning and brand building workshop with LEGO Serious Play. Agile Coaching Tools Development: Agile Game “The Drama Game" 1.0 Gallery Agile Coaching Tools Development: Agile Game “The Drama Game" 1.0 Agile Games / Gamification, Coaching Agile Coaching Tools Development: Agile Game “The Drama Game" 1.0Agile Games / Gamification, CoachingReading Time: < 1 minute“The Drama Game” is a Story Telling Game to identify stakeholders' behaviours and hidden expectations. Playing the game in retrospectives creates a shared understanding of events and incidents that happened in the Product Development Life Cycle. Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 1.0 Gallery Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 1.0 Agile Games / Gamification, Coaching Agile Coaching Tools Development: Agile Game “Product Owner Challenge" 1.0Agile Games / Gamification, CoachingReading Time: < 1 minute“Product Owner Challenge” is an agile game with Lego bricks I created. It supports organisations in transitioning from Waterfall to Agile and illustrates the agile mindset to a waterfall-driven product development culture: stop micro-management and communicate face-to-face clear objectives, requirements, and product vision. Process & Safety Management — SW-Development Air Traffic Management Gallery Process & Safety Management — SW-Development Air Traffic Management (Agile) SW-Development, Aerospace & Air Traffic Mgmt Process & Safety Management — SW-Development Air Traffic Management(Agile) SW-Development, Aerospace & Air Traffic MgmtReading Time: 2 minutesImplementing a DO-178B, DO-178C/ED-12C compliant SW development process model for air traffic management systems development. Coaching the developers, facilitating, moderating, and documenting SW safety workshops. Team Building (Coaching) Workshop (Telecommunication) Gallery Team Building (Coaching) Workshop (Telecommunication) (Agile) SW-Development, Coaching, LEGO Serious Play, Telecommunication, Workshop Team Building (Coaching) Workshop (Telecommunication)(Agile) SW-Development, Coaching, LEGO Serious Play, Telecommunication, WorkshopReading Time: < 1 minuteFor a German DAX 500 Telecommunication company, I designed and facilitated an internal team-building workshop to foster the togetherness of the dev team. Next-steps were identified to implement the insights gained at the workplace. A visioning and brand building workshop with LEGO Serious Play. Re-Engineering Functional Requirements and Testability of Driver Assistentance Video System — (Agile SW Dev, Image Processing) Gallery Re-Engineering Functional Requirements and Testability of Driver Assistentance Video System — (Agile SW Dev, Image Processing) (Agile) SW-Development, Automotive Re-Engineering Functional Requirements and Testability of Driver Assistentance Video System — (Agile SW Dev, Image Processing)(Agile) SW-Development, AutomotiveReading Time: < 1 minuteScrum Master and Agile Coach in the re-engineering of functional requirements, test scenarios, and test cases to ensure testability of a video camera driver assistant system. Galileo Satellite Project — Leverage CMMI Systems Engineering Gallery Galileo Satellite Project — Leverage CMMI Systems Engineering Aerospace & Air Traffic Mgmt Galileo Satellite Project — Leverage CMMI Systems EngineeringAerospace & Air Traffic MgmtReading Time: < 1 minuteA high-innovative R&D project of a European Avionics and Space Company was faced to improve some of their product development processes to CMMI Dev.1.2 Level 2: Req. Engineering, Project Mgmt, and Quality Mgmt. Since the project developed an ionic beam thruster device for the ESA Galileo Satellite Program, the challenge was to fulfill the objectives of the European Space Agency Standard (ECSS) on the one side and the corporate objectives CMMI L2 on the other side. Development Training: "Benefits of CMMI for Programmable Electronic Systems in Maritime" (1-day training) Gallery Development Training: "Benefits of CMMI for Programmable Electronic Systems in Maritime" (1-day training) Maritime, Training Development Training: "Benefits of CMMI for Programmable Electronic Systems in Maritime" (1-day training)Maritime, TrainingReading Time: < 1 minuteFor the maritime business branch of an internationally accredited registrar and classification society, I developed customer training to illustrate the benefits and application of CMMI process areas in developing programmable electronic systems (PES) in building ships. Automotive SPICE Level 2 Supplier-Assessment Gallery Automotive SPICE Level 2 Supplier-Assessment Automotive, Embedded Syst.Eng Automotive SPICE Level 2 Supplier-AssessmentAutomotive, Embedded Syst.EngReading Time: < 1 minuteISO 15504 Automotive SPiCE co-assessor in an automotive supplier ASPiCE L2 assessment. Assessed were the development processes (extended HIS standard) of developement facilities in Germany, UK, and India. I was co-assessor in the assessment team. Development Training: Configuration Mgt Trainings — Aerospace Gallery Development Training: Configuration Mgt Trainings — Aerospace Aerospace & Air Traffic Mgmt, Training Development Training: Configuration Mgt Trainings — AerospaceAerospace & Air Traffic Mgmt, TrainingReading Time: < 1 minuteDesign and development of configurations management trainings for the rollout of CMMI Dev. 1.2 Level 2 compliant CM processes. Radar & Radio Navigation Systems — Leverage CMMI L2 Systems Engineering Gallery Radar & Radio Navigation Systems — Leverage CMMI L2 Systems Engineering (Agile) SW-Development, Agile Games / Gamification, Defense, Embedded Syst.Eng Radar & Radio Navigation Systems — Leverage CMMI L2 Systems Engineering(Agile) SW-Development, Agile Games / Gamification, Defense, Embedded Syst.EngReading Time: < 1 minuteLeverage CMMI L2 Systems Engineering (Radar & Radio Navigation Systems). Business Development: Organisational Change Management (OCM) consultancy Gallery Business Development: Organisational Change Management (OCM) consultancy Business Development, IT Management Consultancy Business Development: Organisational Change Management (OCM) consultancyBusiness Development, IT Management ConsultancyReading Time: < 1 minuteEstablishing the new business field Organisational Change Management (OCM) I was the subject matter expert in charge to develop OCM consultancy skill competencies, internal and external training classes, and setting up a toolbox of methods and tools supporting OCM consultancy. Improvement Analysis of Requirements Processes (CMMI L2 REQM) Gallery Improvement Analysis of Requirements Processes (CMMI L2 REQM) (Agile) SW-Development, Automotive, Embedded Syst.Eng Improvement Analysis of Requirements Processes (CMMI L2 REQM)(Agile) SW-Development, Automotive, Embedded Syst.EngReading Time: < 1 minuteInspection of the requirements engineering and management processes of an automotive supplier for potential improvements. Identifying recommendations for improvements on artefacts level ( traceability within documents/DOORS) and on process level by adopting Scrum. Development Training: „ISO 15504 for System Engineers“ (3 days training) Gallery Development Training: „ISO 15504 for System Engineers“ (3 days training) Training Development Training: „ISO 15504 for System Engineers“ (3 days training)TrainingReading Time: < 1 minuteConceptual design (content, slides, methods) and realisation of a 3 day training (English) „ISO 15504 for System Engineers“. Development Training: „ISO 15504 for Managers“ (1 day training) Gallery Development Training: „ISO 15504 for Managers“ (1 day training) Training Development Training: „ISO 15504 for Managers“ (1 day training)TrainingReading Time: < 1 minuteConceptual design (content, slides, methods) and realisation of a 3 day training (English) „ISO 15504 for Managers“. Development Training: „Automotive SPICE® for System Engineers“ (3 days training) Gallery Development Training: „Automotive SPICE® for System Engineers“ (3 days training) Automotive, Training Development Training: „Automotive SPICE® for System Engineers“ (3 days training)Automotive, TrainingReading Time: < 1 minuteConceptual design (content, slides, methods) and realisation of a 3 day training (English) „Automotive SPICE® for System Engineers“. Training Development „Automotive SPICE® for Managers“ (1 day training) Gallery Training Development „Automotive SPICE® for Managers“ (1 day training) Automotive, Training Training Development „Automotive SPICE® for Managers“ (1 day training)Automotive, TrainingReading Time: < 1 minuteConceptual design (content, slides, methods) and realisation of a 3 day training (English) „Automotive SPICE® for Managers“. Improving Electronics & Embedded Systems Development on Corporate Level — CMMI REQM L2 Gallery Improving Electronics & Embedded Systems Development on Corporate Level — CMMI REQM L2 (Agile) SW-Development, Agile Transition / Org. Design, Automotive, Embedded Syst.Eng Improving Electronics & Embedded Systems Development on Corporate Level — CMMI REQM L2(Agile) SW-Development, Agile Transition / Org. Design, Automotive, Embedded Syst.EngReading Time: < 1 minuteImproving Electronics & Embedded Systems Development on Corporate Level (CMMI REQM Level 2) for a US-based automotive OEM. Subject matter expert and team lead of the REQM, RD process group in the development centers in Germany, Sweden, and the US. Logistics Service Provider — Leverage IT-Requirements Engineering (CMMI Level 2) Gallery Logistics Service Provider — Leverage IT-Requirements Engineering (CMMI Level 2) (Agile) SW-Development, Logistics Logistics Service Provider — Leverage IT-Requirements Engineering (CMMI Level 2)(Agile) SW-Development, LogisticsReading Time: < 1 minuteImplementing CMMI Dev. 1.2 Level 2 requirement management/engineering (REQM, RD) improvements for an internationally operating Postal and Logistics Service Provider. Integrating the improvements activities with corporate ITIL release management procedures. Development Training: "Certified Tester Foundation Level" Development Training: "Certified Tester Foundation Level" Training Development Training: "Certified Tester Foundation Level"TrainingReading Time: < 1 minuteDesigning and implementing of "Certified Tester Foundation Level" training course (English): content, slides, training methods compliant to iNTACS training syllabus. Steering Driver Assistance System — Leveraging SPiCE Level 2 Gallery Steering Driver Assistance System — Leveraging SPiCE Level 2 (Agile) SW-Development, Automotive, Embedded Syst.Eng Steering Driver Assistance System — Leveraging SPiCE Level 2(Agile) SW-Development, Automotive, Embedded Syst.EngReading Time: < 1 minuteLeveraging an SW development project for a steering driver assistance system to ISO 15504 (SPiCE) Level 2 by synchronising SW and HW processes. Authoring Marketing-Portal User Help Files (Airline) Authoring Marketing-Portal User Help Files (Airline) (Agile) SW-Development, Airline, Touristics Authoring Marketing-Portal User Help Files (Airline)(Agile) SW-Development, Airline, TouristicsReading Time: < 1 minuteAuthoring a marketing portal user help files for a large German airline. The portal was used for communication and interaction with associated advertising agencies. Railway Ticket Marketing System - SW Quality Management & Assurance Railway Ticket Marketing System - SW Quality Management & Assurance (Agile) SW-Development, Logistics, Railway Railway Ticket Marketing System - SW Quality Management & Assurance(Agile) SW-Development, Logistics, RailwayReading Time: < 1 minuteSupporting IT development projects in the business area of Railway Ticketing Marketing System with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway". Railway Routing - SW Quality Management & Assurance Railway Routing - SW Quality Management & Assurance (Agile) SW-Development, Logistics, Railway Railway Routing - SW Quality Management & Assurance(Agile) SW-Development, Logistics, RailwayReading Time: < 1 minuteSupporting IT development projects in the business area of routing with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway". Callcenter/Fulfillment - SW Quality Management & Assurance Callcenter/Fulfillment - SW Quality Management & Assurance Logistics, Railway Callcenter/Fulfillment - SW Quality Management & AssuranceLogistics, RailwayReading Time: < 1 minuteSupporting the IT development projects in the business area of call center/fulfillment with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway". Concept Development & Implementation of a Knowledge Management System Concept Development & Implementation of a Knowledge Management System (Agile) SW-Development, Touristics Concept Development & Implementation of a Knowledge Management System(Agile) SW-Development, TouristicsReading Time: < 1 minuteFor an international touristic company, I developed a concept and evaluation scheme for a QM Handbook Intranet-Portal Solution. Implementation of a Knowledge Management System Implementation of a Knowledge Management System (Agile) SW-Development, IT Management Consultancy Implementation of a Knowledge Management System(Agile) SW-Development, IT Management ConsultancyReading Time: < 1 minuteFor an international touristic company, I supported the IT department in developing the concept and evaluation scheme for a QM Handbook Intranet-Portal Solution as Knowledge Management System. Establishing Staff Unit "CIO Corporate Staff Unit SW Quality Assurance Railway" (Railway, Logistics) Establishing Staff Unit "CIO Corporate Staff Unit SW Quality Assurance Railway" (Railway, Logistics) Logistics, Railway Establishing Staff Unit "CIO Corporate Staff Unit SW Quality Assurance Railway" (Railway, Logistics)Logistics, RailwayReading Time: < 1 minuteEstablishing a staff unit "Quality Assurance" on the CEO level to start quality management and to monitor activities in all IT projects (in-house as well as contracted ones). — Master-Project "CIO Corporate Staff Unit SW Quality Assurance Railway" SWOT- Assessment QM on SW Department Level (Insurance) SWOT- Assessment QM on SW Department Level (Insurance) (Agile) SW-Development, Insurance, Project Management SWOT- Assessment QM on SW Department Level (Insurance)(Agile) SW-Development, Insurance, Project ManagementReading Time: < 1 minuteFor an internationally operating, German-based reinsurance company, I assessed six internal IT systems/projects for process strengths, weaknesses, and opportunities. PIN Authorisation System - SW Quality Management & Assurance PIN Authorisation System - SW Quality Management & Assurance (Agile) SW-Development, Finance PIN Authorisation System - SW Quality Management & Assurance(Agile) SW-Development, FinanceReading Time: < 1 minuteSupporting the IT system "PIN Authorisation System" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing". SAP Data Warehouse - SW Quality Management & Assurance SAP Data Warehouse - SW Quality Management & Assurance Finance SAP Data Warehouse - SW Quality Management & AssuranceFinanceReading Time: < 1 minuteSupporting the IT system "SAP Data Warehouse" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing". Acquirer Payment Gateway - SW Quality Management & Assurance Acquirer Payment Gateway - SW Quality Management & Assurance Finance Acquirer Payment Gateway - SW Quality Management & AssuranceFinanceReading Time: < 1 minuteSupporting the IT system "Acquirer Payment Gateway" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing". Establishing Staff Unit "Quality Assurance" on Corporate Level (Finance) Establishing Staff Unit "Quality Assurance" on Corporate Level (Finance) Finance Establishing Staff Unit "Quality Assurance" on Corporate Level (Finance)FinanceReading Time: < 1 minuteMaster-Project "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing" — Defining the operational structure and establishing a staff unit "Quality Assurance" on a CIO level to start SW quality management and monitoring activities in all IT projects. --------------------------------------------------- Images: https://www.plays-in-business.com/wp-content/uploads/2015/02/innovation-games-agreement.jpg https://www.plays-in-business.com/wp-content/uploads/2024/02/car-8031261_640-300x214.jpg https://www.plays-in-business.com/wp-content/uploads/2022/11/hacking-gae5f48486_640-300x214.jpg https://www.plays-in-business.com/wp-content/uploads/2022/03/supermarket-300x214.jpg 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