Reading Time: < 1 minute Establishing the new business field Organisational Change Management (OCM) I was the subject matter expert in charge to develop OCM consultancy skill competencies, internal and external training classes, and setting up a toolbox of methods and tools supporting OCM consultancy.

Reading Time: < 1 minute For an international touristic company, I supported the IT department in developing the concept and evaluation scheme for a QM Handbook Intranet-Portal Solution as Knowledge Management System.