The department "IT Governance" of a German DAX500 airline established an internal PMI certification program for all IT project managers (PM). The IT Project Management Office (PMO) developed new processes and tools accordingly.
The IT upper management was challenged to get acceptance by their IT project managers, to promote, and to support this new program and the related artifacts in all IT-projects.
As a kick-off of the new initiative, I ran a 1-day strategy workshop for discussions and to share feedback. To create a safe space for open and free discussions I facilitated a LEGO Serious Play workshop with 70 project managers. The overall motto was „How can I support the PMO to rollout the PMO-framework the next days?“
Lego Serious Play 1a: “Individual Models — Worst Nightmare”
After a warm-up round playing with the LEGO bricks, the participants were asked to think of their toughest past project and to build a personal model of this greatest challenge in either their private or business life. At each table, the participants shared their stories by explaining their models built.
Lego Serious Play 1b: “Individual Models — Solution Focus”
After sharing the individual challenges the participants were asked to build personal models of what helped them so solve the issues or to stand the personal breakdown. At each table, the participants shared their stories by explaining their models built.
Lego Serious Play 1c: “Individual Models — Missing Links”
Each participant built a personal model of what he missed or what was lacking in solving the issue. At each table, the participants shared their stories by explaining their models built.
Lego Serious Play 2a: “Shared Models — Orange Brick Exercise”
For each table, the group identified the core meaning of each model and marked it with an orange LEGO brick (“Orange Brick Exercise”). After this, each group/table built one common model out of all identified individual core components on the table. For the common model built the group created one shared meaning.
Lego Serious Play 2b: “Shared Models — Communicate Your Model”
For each table, the group selected one participant to stay at the table and to be an explainer for the shared model. All other participants walked to all other tables to became acquainted with the other models, inspect them, and ask questions.
Lego Serious Play 3: “Individual Commitment”
Each participant built a model what she individually would contribute in the next 6 month to support a successful PMO-rollout after discussing with other participants and becoming acquainted with the other models.