Reading Time: < 1 minute Implementing CMMI Dev. 1.2 Level 2 requirement management/engineering (REQM, RD) improvements for an internationally operating Postal and Logistics Service Provider. Integrating the improvements activities with corporate ITIL release management procedures.
![Ticketing](https://www.plays-in-business.com/wp-content/uploads/2002/03/ticketing-540x272.jpg)
Railway Ticket Marketing System - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting IT development projects in the business area of Railway Ticketing Marketing System with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
![The Splits](https://www.plays-in-business.com/wp-content/uploads/2002/03/the-splits-540x272.jpg)
Railway Routing - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting IT development projects in the business area of routing with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
Callcenter/Fulfillment - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting the IT development projects in the business area of call center/fulfillment with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
![ICE railway](https://www.plays-in-business.com/wp-content/uploads/2015/04/ice-railway-540x272.jpg)
Establishing Staff Unit "CIO Corporate Staff Unit SW Quality Assurance Railway" (Railway, Logistics)
Reading Time: < 1 minute Establishing a staff unit "Quality Assurance" on the CEO level to start quality management and to monitor activities in all IT projects (in-house as well as contracted ones). — Master-Project "CIO Corporate Staff Unit SW Quality Assurance Railway"