• Process Improvement & Organisational Change

Project Description

Project ID: 2191
Project:

Concept Development & Implementation of a Knowledge Management System

Time 03/2002
Abstract: For an international logistics and railway company I developed a concept and evaluation scheme for a QM Handbook Intranet-Portal Solution.
Duration: 03/2002 - 06/2002
Role: Consultant
Description: For an international touristics company I supported the IT department in developing a concept and evaluation scheme for a QM Handbook Intranet-Portal Solution.

  • Creating a requirements catalogue
  • Creating architectural design
  • Creating a skill database of employees
  • Evaluation of market available solutions
  • Evaluation of market available workflow management tools
  • Evaluation of market available document management tools
  • Evaluation of market available task monitoring tools.
QM Model applied: V-model
Size: 100 ppl.
Industry: IT management consultancy

: tec_estromberg, via flickr.com, .

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