Reading Time: < 1 minute Implementing CMMI Dev. 1.2 Level 2 requirement management/engineering (REQM, RD) improvements for an internationally operating Postal and Logistics Service Provider. Integrating the improvements activities with corporate ITIL release management procedures.
Railway Ticket Marketing System - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting IT development projects in the business area of Railway Ticketing Marketing System with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
Railway Routing - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting IT development projects in the business area of routing with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
Callcenter/Fulfillment - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting the IT development projects in the business area of call center/fulfillment with operational QM/QA activities. Evaluating potential improvements on CEO-level. Sub-project of the master project "CIO Corporate Staff Unit SW Quality Assurance Railway".
Concept Development & Implementation of a Knowledge Management System
Reading Time: < 1 minute For an international touristic company, I developed a concept and evaluation scheme for a QM Handbook Intranet-Portal Solution.
Implementation of a Knowledge Management System
Reading Time: < 1 minute For an international touristic company, I supported the IT department in developing the concept and evaluation scheme for a QM Handbook Intranet-Portal Solution as Knowledge Management System.
SWOT- Assessment QM on SW Department Level (Insurance)
Reading Time: < 1 minute For an internationally operating, German-based reinsurance company, I assessed six internal IT systems/projects for process strengths, weaknesses, and opportunities.
PIN Authorisation System - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting the IT system "PIN Authorisation System" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing".
SAP Data Warehouse - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting the IT system "SAP Data Warehouse" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing".
Acquirer Payment Gateway - SW Quality Management & Assurance
Reading Time: < 1 minute Supporting the IT system "Acquirer Payment Gateway" with operational QM/QA activities. This project is a sub-project of "CIO Corporate Staff Unit SW Quality Assurance Credit Card Issuing".